Privacy Policy

At Doctor Spins Casino, we place great importance on the trust and confidence of our players. Protecting your personal data is a core priority, and we are committed to handling your information responsibly, securely, and with full respect. This Privacy Policy explains how we collect, use, and protect your data, ensuring openness and reliability. We encourage you to read it carefully to make well-informed decisions about your time with us.

Data Processing

This Privacy Policy outlines our compliance with gambling regulations and the lawful processing of players’ personal data. Processing is necessary to provide access to our games and related services.

Doctor Spins Casino is operated by Dama N.V., a company registered in Curaçao, with its wholly owned subsidiary Friolion Limited, located in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.

By using our services, you agree to the terms of this Privacy Policy. Since updates may occur, we recommend revisiting this page regularly. Continued use of Doctor Spins Casino services signifies acceptance of any changes.

Collection of Information

When you interact with our website, we may collect the following types of information:

  • Registration and Communication Data: Information you provide during sign-up or when contacting us, including your name, contact details, and identification documents.
  • Interaction Records: Logs of communication via email, live chat, or other support channels.
  • Transaction and Usage Data: Details of deposits, withdrawals, and general activity on the site.
  • Compliance Documentation: Documents required for identity verification and meeting regulatory obligations.

Usage of Information

We use your personal data for purposes such as:

  • Processing transactions and managing bets.
  • Delivering the services and support you request.
  • Performing verification and regulatory compliance checks.
  • Sending promotional offers, if you have given explicit consent.
  • Meeting legal obligations, including anti-money laundering rules.
  • Preventing fraudulent or unlawful activities.
  • Researching and analyzing data to enhance our services.

Marketing Communications

If you provide consent, Doctor Spins Casino may send you promotional messages and special offers. You may opt out at any time by adjusting your account settings or contacting customer support.

Disclosure of Information

We never sell or rent your personal data. It may, however, be shared in these situations:

  • Within Our Group: To ensure smooth service operation.
  • With Trusted Partners: Where required for compliance and processing.
  • With Third-Party Providers: For services such as payment processing or verification.

All disclosures are made under strict confidentiality arrangements to protect your data.

Data Security and Retention

Doctor Spins Casino employs strong security systems to safeguard your information and complies with all relevant legal standards. Data is retained only as long as necessary, with a minimum of five years after account closure as required by anti-money laundering laws.

Cookies and Tracking

To improve your browsing and gameplay experience, we use cookies and similar tracking tools. These help us analyze site performance, enhance functionality, and support marketing efforts. You can control cookies in your browser settings, though limiting them may affect site usability.

Your Rights and Contact Information

As a player, you have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Object to the use of your data for marketing purposes.

For any requests or concerns, please contact our Data Protection Officer (DPO) via email. Under GDPR, you may also submit complaints to the appropriate data protection authority.

At Doctor Spins Casino, we are committed to safeguarding your privacy while ensuring a secure, regulated, and enjoyable gaming environment. If you need assistance regarding your personal data, please do not hesitate to reach out to us.